Import Credit Notes into Xero —
Automatically
Stop manually entering credit notes into Xero. Email your credit note files to EntryRocket — from your supplier, your returns system, or any spreadsheet — and they appear in Xero automatically.
Used by businesses across the UK, Australia, New Zealand, and the US. Xero App Partner.
How it works
Email your credit notes
CSV, Excel, PDF — send as-is to <unique>@files.entryrocket.com
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Your custom reader processes it
Maps every field — credit note number, date, contact, line item details — exactly how Xero needs it
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Credit notes appear in Xero
Every field, every line item — exactly as it should be
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You get a confirmation email
What was imported, what Xero returned, anything to review
Credit notes pile up. Entering them manually into Xero shouldn't.
Supplier credit notes come in batches. Returns need to be processed. Customer refunds need to be recorded. Each one means opening a file, finding the original invoice reference, checking the amounts, and creating the credit note in Xero by hand. It's low-value work that adds up quickly.
EntryRocket handles credit note imports automatically. Email the file, and the credit notes appear in Xero — linked to the correct contact, correctly coded, ready to allocate.
Common scenarios for importing credit notes into Xero
Credit notes are a necessary part of business but shouldn't consume unnecessary time. These are the situations where EntryRocket handles them automatically.
Retailers processing high volumes of returns and refunds
An e-commerce business processing dozens of customer returns daily. Each return needs a credit note in Xero. EntryRocket imports them in bulk from your returns system or marketplace export — correctly linked to the original customer and with the right tax treatment applied.
Supplier credit notes arriving in batches
Your suppliers send periodic credit notes for rebates, overcharges, or returned goods. Rather than keying each one into Xero individually, email the batch file and EntryRocket creates them all — with the correct supplier contact and reference numbers mapped automatically.
Businesses reconciling credit notes across multiple sales channels
Selling through multiple marketplaces or channels, each producing their own credit note reports. EntryRocket consolidates them into Xero so your books are always accurate, regardless of where the refund originated.
Import credit notes into Xero in four steps
The whole process takes less than a minute. You don't need to log into anything.
Email your credit notes
Send to your dedicated @entryrocket.com address. CSV, Excel, PDF — send them as-is. No reformatting required.
Your custom reader picks it up
Maps every field — credit note number, date, contact, line item details — exactly how Xero needs it.
Your credit notes appear in Xero automatically
Correctly linked to the relevant contact and ready to allocate against the original invoice.
You get a confirmation
An email showing what was imported, what Xero returned, and anything that needs a second look.
Import credit notes into Xero from any file format
EntryRocket works with every format your accounting software, supplier, or ERP system can produce:
- CSV and TSV files
- Excel spreadsheets (.xlsx, .xls)
- PDF documents
- XML and JSON exports
- IIF, TXT, and YAML files
Not sure if your format is supported? Send us a sample file and we'll tell you straight away.
Files received today
Xero document types
Every Xero document type, covered
Importing credit notes is just the start. EntryRocket can create any document type in Xero.
Each reader is built around your exact file format and your Xero setup — not a generic template.
Why businesses choose EntryRocket for Xero credit note imports
100% accuracy
No typos, no transposed numbers. Your data goes straight from the file into Xero exactly as it should. Our accuracy rate is 100%.
Under a minute per import
Most imports complete in under a minute. We process over 3,000 files per hour.
No login required
Just email your files. You don't need to log into anything or change your workflow.
Xero-certified
EntryRocket is an official Xero App Partner. Our integration has been reviewed and approved by Xero's team.
Always on
Send files whenever it suits you — weekends, late night, whenever. EntryRocket picks them up immediately.
Real support
Got a question? You'll hear back from the engineers who build EntryRocket — not a chatbot, not a ticket queue.
Loved by businesses worldwide
"What used to take 10–12 working hours every week now takes just seconds. EntryRocket has transformed our bookkeeping workflow completely."
Irma Bantjes
CFO, Stratus Financial Group · Sydney, Australia
"Our process went from 10–12 working hours to less than 10 minutes. The time savings alone make this an incredible investment for any business."
Peter Samuel
Forward Trucking Services · UK
Frequently asked questions
About importing credit notes into Xero with EntryRocket.
View all FAQs →How do I import credit notes into Xero?
Email your credit note files to your dedicated @entryrocket.com address. EntryRocket maps the data and creates the credit notes in Xero automatically — contact, amounts, tax codes, and reference numbers all mapped correctly.
Can I import both supplier and customer credit notes into Xero?
Yes. EntryRocket can create both accounts payable credit notes (from suppliers) and accounts receivable credit notes (for customers). Your reader is configured for whichever type — or both — you need.
Can EntryRocket link imported credit notes to the original invoice in Xero?
Yes, if your source file includes the original invoice reference number. EntryRocket maps that field so the credit note is associated with the correct invoice in Xero.
What file formats work for importing credit notes into Xero?
CSV, Excel, PDF, XML, JSON, IIF, TXT, and YAML. Whatever your supplier sends or your system exports, EntryRocket works with it.
How long does setup take for credit note imports?
Most readers are ready within 2–3 business days. Send us a sample file and we'll confirm how your format maps to Xero's credit note fields.
Also import into Xero
EntryRocket handles every Xero document type — not just credit notes.
Import invoices
Sales invoices from any file format — CRM exports, e-commerce platforms, or supplier spreadsheets — straight into Xero.
→Import bills
Supplier bills from procurement systems, logistics platforms, or any file your suppliers send you.
→Import purchase orders
POs from any procurement system into Xero automatically.
→Import quotes
Sales quotes and estimates directly into Xero.
→Import journals
Journal entries in your Xero automatically.
→Import bank transactions
Bank statements from CSV, OFX, or PDF — especially useful when your bank doesn't support direct feeds.
→Import payments
Payment allocations into Xero automatically.
→Import batch payments
Bulk payment runs into Xero.
→Import inventory items
Product and inventory data into Xero.
→Import contacts
Customer and supplier contacts into Xero.
→Start importing credit notes into Xero automatically
If you're spending even 15 minutes a week on manual Xero data entry, EntryRocket can give that time back. Most readers are ready within 2–3 business days.